Frequently Asked Questions
Some of our commonly asked questions are below. However, we would be happy to assist you with any additional questions you may have. Please don't hesitate to reach out to us.
When should I report an injury or accident?
As the employer, you should report the injury to Montana State Fund as soon as possible when you have been given notice or have knowledge of an employee’s injury. All claims should be reported to Montana State Fund within 24 hours of your notice or knowledge of the injury. Legally, an employer must submit reported claims within six days of being notified about an injury or occupational disease.
Either the employee’s supervisor or designated staff person must fill out a First Report of Injury form with the employee—state law requires it. Be as complete as possible, and sign the form with your employee.
Gather as much information as you can about the accident and injury. You’ll also need:
- Your MSF policy number
- Injured employee’s first name, middle initial, last name
- Injured employee’s social security number
- Injured employee’s date of birth
- Date and time of the accident or injury
- A description of the accident or injury
- Date you were notified of the accident or injury
What other steps should I take?
- Urge your employee to seek proper medical care if necessary. For an emergency, call 911. For non-emergencies, seek medical attention as soon as possible. Send the Medical Status Form and First Prescription Fill Form, or your Grab and Go Kit with your employee if he/she needs to seek medical care.
- Prepare and file the First Report of Injury either online or paper form. Talk to your employee. Discuss the how, when, and where of the accident. We recommend filing the First Report of Injury within 24 hours of a reported accident or injury. Montana state law requires a supervisor or appointed representative to fill out a First Report of Injury form with the employee. Be as complete as possible, and sign the form with your employee. You must submit reported claims to Montana State Fund within six days of being notified about an accident, injury, or occupational disease.
- Report even minor injuries whether or not medical treatment is sought.
- Use the Incident Management Checklist to understand the claim process.
- Assist your employee with the process of coming back to work as soon as it's medically appropriate. For more information on helping your employee get back to work, review our Return to Work information.
Follow these guidelines for an easier claim process.
- The employee must report an accident or injury to the employer, employer’s insurer or the Department of Labor and Industry within 30 days of the date of the accident or injury.
- Occupational disease claims must be reported to the employer, employer's insurer, or the Department of Labor and Industry within one year of the date the employee knew or should have known that the condition resulted from an occupational disease.
- A claim for workers' compensation benefits may be submitted by the employee, or by a personal representative if the employee is unable to submit the claim.
- Accident or injury claims must be submitted to the insurer within 12 months from the date of the accident.