Succeeding together.

Medical Team Contacts

Medical Bill Status: 866-274-7464

MSF Main Office: 800-332-6102

MSF Medical Team: 406-495-5011

MSF Pharmacy Team: 406-495-5010

Please update your billing records with the following bill submission information:
New Billing Mailroom (effective 7/1/2025): Rising Medical Solutions, Inc.
Rising Phone Number: 866-274-7464

While you are updating, if you would prefer expedited payment processing and reduced paperwork, we encourage you to enroll in electronic billing at the following link:
E-billing via DataDimensionsEDI: datadimensions.com/risingms/
Payor Id: I3305

Bill Submission Mailing Address:
Rising Medical Solutions
Attn: Montana State Fund
PO Box 2900
Milwaukee, WI 53201

MyMatrixx Contact Numbers

Pharmacies: 800-945-5951

Claims Examiners: 877-292-1226 (7 a.m. to 7 p.m. CST)

Injured Employees / Other: 877-704-6979

Medical Team Direct Contacts

Medical Services Director | Michele Lewis

Name	Job Title	Contact Info
Shannon Hadley	Provider Relations Specialist	406-495-5245 shadley@mt.gov
Kym Vonada	Medical Auditor	406-495-5389 kvonada@mt.gov
Sheryl Semans	Pharmacy Medical Liaison	406-495-5346 shsemans@mt.gov
Susan Bomar	Medical Bill Auditor	406-495-5271 subomar@mt.gov

Please use the map below to find the Medical Customer Service Liaison for your region.

Name	Job Title	Contact Info
Courtney Dahlquist	Medical Customer Service Liaison	406-495-5314 courtney.dahlquist@mt.gov
Cindy Gallus	Medical Customer Service Liaison	406-495-5189 cgallus@mt.gov
Jamie Statton	Medical Customer Service Liaison	406-495-5386 jstatton@mt.gov
Shannon Mergenthaler	Medical Customer Service Liaison	406-495-5185 shmergenthaler@mt.gov
Maggie Pentecost	Medical Customer Service Liaison	406-495-5322 mpentecost@mt.gov