MSF Leaders Recognized in The Stevie Awards for Women in Business

Shining a spotlight on women executives, entrepreneurs, and organizations run by women, winners in the 2018 Stevie® Awards for Women in Business were announced before more than 550 businesswomen and their guests at a gala dinner on Friday, November 16, in New York City.

MSF is proud to announce two of our senior leaders were recognized and accepted coveted awards:

  • Julie Jenkinson, Vice President of Insurance Operations, won the Gold Award in the Leadership in Transforming Customer Engagement category.
  • Sam Heigh, Vice President of Insurance Operations Support, won the Silver Award in the Leadership in Operational Excellence category.

The Policy and Billing Replacement Initiative, Worksafe Champions Program, Growing a Safer Montana, and establishing customer consultation forums (e.g., the Agency Partnership Council) were some of the initiatives promoted in the awards nominations.

In her acceptance speech, Jenkinson paid tribute to MSF staff: “Being recognized as a leader in transforming customer engagement is an honor, for sure. But, it’s not one anyone earns single-handedly. At Montana State Fund, we are deeply committed to customer engagement and the customer experience all the way from the front desk to the CEO’s desk. I share this with all my colleagues who every day are committed to succeeding together and delivering excellence in customer service.”

Laurence Hubbard, President and CEO of Montana State Fund, said:

“We already knew both of these women are world-class executives. It was a pleasure to support their nominations and wonderful to hear others found them as remarkable as we do. Congratulations to two very talented leaders.

“Besides managing their normal operations, both Julie and Sam are highly engaged sponsors of various business improvement projects. They, together with the rest of the individuals at MSF, are transforming the business towards taking our customer experience to a whole new level."

The Stevie Awards, widely considered to be the world’s premier business award, were broadcast live worldwide.

More than 1,500 nominations from organizations and individuals in 33 nations were submitted this year. Countries represented at the event included Australia, Canada, France, Germany, Hong Kong, Switzerland, U.S.A., United Kingdom, and Vietnam, among others. Winners were chosen by more than 200 business professionals working in six specialized judging committees to determine the Gold, Silver, and Bronze Stevie Award placements.